Privacy Policy

This document defines the policies and practices used by travelerdesks.com ("Travelerdesks") to protect customer’s information. Our goal is to protect all the information provided by you, your contact details, communication between you and Travelerdesks or your usage of this web site. By visiting or using the Site, you agree to these terms & conditions:

Information collected by us.
The way we use the information.
With whom we share your information?
Your choices and rights regarding your personal information
The way we protect your information
Children's Privacy
External Links
How You Can Contact Us
What about phishing?

Travelerdesks may update these Privacy Policy at any time in the future. You can check the version history of this Privacy Policy providing last revised date by referring to the "Last Updated" legend at the top of the page. Any changes to our Privacy Policy will become effective upon posting the revised Privacy Policy on site.

WHAT INFORMATION DO WE COLLECT?

IN GENERAL

Travelerdesks stores every information (including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date), (personal information)) that you enter on our Site or provide us via telephone, e-mail, fax, or in any other form. We may also request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can also opt not to provide information to us, but in general some information about you is required in order to register you as a member; purchase products or services; complete a traveler profile; participate in a survey, contest; or initiate other transactions.

PASSENGER INFORMATION

While making arrangements on behalf of someone, Travelerdesks will ask for the personal information and travel preferences about that individual. It is buyer’s duty to obtain the consent of other individuals prior to providing Travelerdesks with their personal information and travel preferences, as any access to view or change in their information will be done only through your account.

INFORMATION FROM OTHER SOURCES

Some information about our customers (like updated delivery, address information, etc.) are also collected periodically from our business partners and other independent third-party sources and add it to our account information. We use this information to update our records and to facilitate proper delivery of travel information; and statistical information that helps us understand your potential purchasing preferences.

AUTOMATIC INFORMATION

Some information about your computer (like your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site) are automatically saved the time you visit the site We may also track your activities on the site. Our aim behind collecting this information is to help customize your user experience.

COOKIES AND OTHER WEB TECHNOLOGIES

Please refer our Cookie Policy.

INFORMATION COLLECTED BY THIRD-PARTY ADVERTISING COMPANIES

Cookies or other methods may be used by third-party advertisers (who we use to advertise on our behalf across the internet) to measure or analyze the effectiveness of their ads; to analyze, modify, and personalize advertising content on Travelerdesks and other sites; and to provide ads about goods and services we hope will be of interest to you. No access or control has been taken by Travelerdesks over cookies or other features they may use, and the information practices of these advertisers are not covered by this Privacy Policy.

HOW WE USE YOUR INFORMATION

Travelerdesks uses responsive billing information (such as cardholder’s name, credit card number and expiration date) for the purpose of completing the travel purchases you make. We use other information about you for the following general purposes: to provide you with the products and services; to provide you all the information related to your travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure your interest in our products, services, and Site; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with Travelerdesks; to reward you as part of any reward and recognition program you choose to join; to solicit information from you in the form of surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

WITH WHOM WE SHARE YOUR INFORMATION?

Travelerdesks may share your information with the following entities:

Suppliers, such as hotel, airline, cruise, or car rental companies, or activity providers, who fulfill your travel reservations. Throughout Travelerdesks, all services provided by a third-party supplier are described as such. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made through Travelerdesks, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through Travelerdesks. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
Third-party vendors who provide services or functions on our behalf, include credit card processing, customer service, marketing, and fraud prevention. These companies have access to personal information which is required to perform their functions but are not permitted to share or use the information for any other purpose.
Business partners with whom we may together offer products or services. You can identify when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, information about you needs to be shared, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you to verify their practices before providing them your personal information.
In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection and right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Travelerdesks, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a merger, consolidation, or asset sale. We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

YOUR CHOICES AND RIGHTS WITH RESPECT TO YOUR PERSONAL INFORMATION

You can provide us with the information only that are for the travel products and services requested according to the terms defined in this Privacy Policy and Travelerdesks' Terms of Use.
You can opt for not providing us any information, although it may be needed to make travel purchases or to take advantage of certain features offered on Travelerdesks.
You can access, edit, update, or delete personal Information you have provided to us by contacting us as described below. For your data security and for your protection, we may need to verify your identity before fulfilling your request.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

HOW WE PROTECT YOUR INFORMATION?

Travelerdesks is highly committed to make you confident to plan and purchase your travel as we protect the information we receive. Despite no Website can guarantee security, we have implemented administrative, technical, and physical security procedures to help protect the personal information of our customers. Here, only authorized employees have the access to customer’s personal information for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between we two also, and we employ firewalls and intrusion detection systems to help prevent unauthorized people from gaining access to your information.

CHILDREN'S PRIVACY

Travelerdesks never sell travel or other services for purchase by children. Should a child whom we know to be under 13, send personal information to us and that information will be used only to respond directly to that child guide him or her that we must have parental consent before sharing his or her personal information.

EXTERNAL LINKS

In case any part of Travelerdesks Web site redirecting you to other Web sites, please be informed that those Web sites are not operated under this Privacy Policy. We recommend you to examine the privacy statements posted on those other Web sites to understand their procedures to collect, use, and disclose any personal information.

OW YOU CAN CONTACT US

f you have queries or issues about this Privacy Policy (or your travel planning or purchases), please send us an E-mail at [email protected].

WHAT ABOUT PHISHING?

We never did or will do, at any point of time, request your credit card or other card information, user name, or password, in an insecure or unsolicited e-mail or telephone communication. We will only call or e-mail you in response to your inquiry or service request. Identity theft and the practice currently known as Phishing are of great concern to us. Safeguarding information to help protect you from identity theft utmost important for us. For more information about Phishing, you may visit OnGuard Online at onguardonline.gov/phishing.html, or the Federal Trade Commission at www.ftc.gov/spam.